Terms of Service

Last updated: May 2026

1. Scope and Acceptance

These Terms of Service ("Terms") govern all access to and use of the Saigusy website, platform, and services operated by Shenzhen Saigusy Technology Co., Ltd. By accessing our website, submitting an inquiry, or placing an order, you confirm that you are acting on behalf of a business entity and agree to be bound by these Terms. If you do not agree, you must not use our services.

2. Business Relationship

Saigusy provides B2B wholesale manufacturing and sourcing services exclusively to business entities. All transactions are business-to-business. We reserve the right to verify the business status of any customer and to refuse service to non-business entities. These Terms constitute the entire agreement between the parties and supersede any prior agreements or representations.

3. Orders, Pricing, and Quotations

• All prices are quoted in United States Dollars (USD) unless otherwise agreed in writing.
• Price quotations are valid for fifteen (15) calendar days from the date of issue, unless a different validity period is expressly stated.
• Minimum Order Quantities (MOQ) apply to each product and will be communicated prior to order confirmation.
• Volume-based pricing and tiered discounts are available upon request and are subject to negotiation.
• All orders are subject to written acceptance by Saigusy. No order shall be deemed accepted until we issue a written order confirmation or proforma invoice.

4. Payment Terms

• Standard Terms: 30% deposit with order confirmation; 70% balance prior to shipment.
• Accepted Methods: Telegraphic Transfer (T/T), Letter of Credit (L/C) at sight, and wire transfer.
• Sample Orders: PayPal and major credit cards are accepted for sample and low-value orders.
• Net Terms: Net 30 or Net 60 payment terms may be extended to qualified, credit-approved repeat customers upon mutual written agreement.
• Late payments shall accrue interest at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

5. Custom Orders and Samples

• Custom product specifications must be submitted in writing and approved by both parties before production commences.
• Sample approval is required prior to mass production. Samples are produced at cost and are non-refundable unless the sample deviates from the approved specification.
• Standard production lead time is 7–15 working days from sample approval, depending on product complexity and order volume.
• Rush orders may be accommodated at an additional charge, subject to production capacity.

6. Intellectual Property

• All custom designs, artwork, and specifications provided by the client remain the exclusive property of the client.
• Saigusy retains the right to display anonymized product examples in our portfolio and marketing materials unless expressly prohibited in writing by the client.
• Unauthorized reproduction, distribution, or commercial use of Saigusy's product images, descriptions, or proprietary content is strictly prohibited.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Saigusy's aggregate liability arising out of or in connection with these Terms or the services provided shall be limited to the total value of the products purchased giving rise to the claim. In no event shall Saigusy be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of business, business interruption, or loss of data, even if advised of the possibility of such damages.

8. Warranties and Disclaimers

Saigusy warrants that products will conform to the agreed specifications and be free from material defects at the time of delivery. This warranty is exclusive and in lieu of all other warranties, whether express, implied, statutory, or otherwise, including any implied warranty of merchantability or fitness for a particular purpose. Claims for defects must be reported in writing within seven (7) calendar days of receipt.

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China. Any dispute arising out of or relating to these Terms or the services provided shall first be submitted to amicable negotiation between the parties for a period of thirty (30) days. If the dispute cannot be resolved through negotiation, it shall be submitted to the competent courts of Shenzhen, China.

10. Contact